New
We're hiring, join the Flight Squad!
Back to Careers

Application Engineer

Part-time
,
Boston
Apply Now

Job Description

At Flight Squad, we leverage top tech to deliver the best trip for the best price conveniently to the most popular messaging platforms.

We need help improving:

  • Our search algorithms
  • Customer experience with our chatbot and website
  • Development processes
  • Payment Processing

We also need help building:

  • A/B Testing Process
  • A CRM for user understanding
  • Business experiments
  • Bug reporting and handling systems

Responsibilities

  • Every engineer on our team is responsible for customer support on rotating shifts
  • Balancing business and customer needs with engineering needs
  • Work closely with our travel agents to deliver a delightful customer experience
  • Shape the future of Flight Squad

Requirements

  • You're enthusiastic, collaborative, and willing to learn and teach
  • You have a strong sense of empathy
  • You're self-driven to improve the app and codebase above and beyond what's outlined

Preferred or Bonus Qualifications

  • You have experience building, maintaining, or otherwise contributing to open-source projects
  • You are familiar with React, Node.js, and other tools in our tech stack
  • You like traveling and making lives more stress-free

What will my day-to-day look like?

  • Discuss engineering and business progress with CEO
  • Build features
  • Update Documentation
  • Write & run tests
  • Deploy to appropriate environment
  • Observe user interactions with chatbot and website

Ready to apply?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.